Failed to generate point cloud during DSM creation

05-21-2022 11:06 AM
New Contributor

Hey there,

I'm using the latest version of ArcGIS Pro on Windows 11 and am having issues while trying to create a DSM. It gets through phase 1 of generating a point cloud no problem, but when it attempts to generate the second phase, I get this error: "ERROR 999999: Something unexpected caused the tool to fail. Contact Esri Technical Support ( to Report a Bug, and refer to the error help for potential solutions or workarounds.
The connection to the local worker service has been lost.
Failed to execute (GeneratePointCloud)."

I'm on a stable wifi connection (no ethernet ports on my laptop sadly) and have disconnected from the OneDrive for this project (as I've heard that can cause connectivity problems), so I'm wondering if anyone has any advice on what to do here. I have already contacted support and reported the bug.

Thanks in advance!

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