Error 1311 when installing ArcGIS pro

5552
4
Jump to solution
04-30-2023 11:36 AM
AssemAlalim
Emerging Contributor

Hi

I am new with the platform. I am unable to install ArcGIS Pro, i went through the process with Run Checksum and when installing i get a message later Error 1311. Source file not found, and it does not complete the installation.

Can someone help ho to install ArcGIS Pro

Thanks in advance

P.s. screenshot attached

Tags (1)
0 Kudos
1 Solution

Accepted Solutions
DavidPike
MVP Frequent Contributor

I would definitely take the installer out of your OneDrive location and retry.

View solution in original post

4 Replies
DanPatterson
MVP Esteemed Contributor

move the downloaded *.exe and the extracted *.msi and *.cab file into a simpler folder (like c:\Temp) and double-click on the *.msi to try the reinstall again.


... sort of retired...
0 Kudos
AssemAlalim
Emerging Contributor

Thanks it was the one drive location  creating the issue

0 Kudos
DavidPike
MVP Frequent Contributor

I would definitely take the installer out of your OneDrive location and retry.

AssemAlalim
Emerging Contributor

Thanks it worked 

0 Kudos