Select to view content in your preferred language

error 00396 - Share Content to Portal

292
1
04-07-2025 07:16 AM
Labels (2)
desiree
New Contributor

Hi,

I've created a used "import 3D object" from the "geoprocessing" toolkit in a local scene to place a 3D object at a certain geo-location. The 3D object I want to share/export to ArcGIS Online using "Share as a web layer" has the following info:

Data Type  File Geodatabase Feature Class
Database  C:\Users\user\Documents\ArcGIS\Projects\MyProject4tesrt\MyProject4tesrt.gdb
Name  test
Alias  test
ObjectID  32-bit
Feature Type  3D Object V2 (Simple)
Geometry Type  3D Object V2 (Multipatch)
Coordinates have Z value  Yes
Coordinates have M value  No
Attachments  No Attachments
Feature Binning  Disabled
Compression  Uncompressed
Vertical Units  Meter
Minimum Client Version  3.1 / 11.1

But something fails and I get the error: 00396: The dataset version is later than is supported by your server. Minimum version: <value>
How can I solve this? I've already checked out this page: https://doc.arcgis.com/en/allsource/1.1/production/00396-the-dataset-version-is-later-than-is-suppor...

My idea is to host a digital twin (3d model of a building) and then update it with new 3D objects using the python API. The first step would be to have our 3D model in a suitable datatype and from what I've heard that would be a "hosted feature layer with multipatch geometry"?

0 Kudos
1 Reply
DanielFox1
Esri Regular Contributor

Hi @desiree 

The error message is noted here in the following article 
00396: The dataset version is later than is supported by your server. Minimum version: <value> 

You need to be aware of where and what version your data is coming from, also the version of ArcGIS Pro and environment you are attempting to publish to. 

0 Kudos