Custom toolbox not working after upgrading ArcGIS Pro 2.9 to 3.0 (Inline techniques troubleshoot)

[HunarSaleem]

Hello again,

I have create my custom toolbox in ArcGIS Pro 2.9, it was working properly, after I upgrade ArcGIS Pro to version 3, my toolbox make crash and ArcGIS Pro shutting down.

I found the problem, in my toolbox, one of geoprocessing tool that I used is (Convert Coordinate Notation), when the process passed by this tool, the problem happen an the ArcGIS Pro going to crash.

I used Inline technique ( %Folder% ), this is the real problem, I think Esri not fixed this issue.

The same problem happen with me when I using ArcGIS Pro 2.9, but when Esri update it to ArcGIS Pro 2.9.1, this problem fixed.

Can you please help me to solve this problem?

Your support please?

[DanPatterson]

If you had reported this before, contact Tech Support again.  If you didn't report it before, you should open a case with them.  Reporting bugs here with a case number won't aid in finding a solution,

[HunarSaleem]

Thank you DanPatterson,

I tried to create a case number for my issue, but I couldn't, because my Organization account!

Can you please guide me how to do a case number in Esri's website?