Dear GISer, I have try a lot to license ArcGIS Pro 3.3 using my ArcGIS Enterprise Named User (GIS professional). I tried two methods of logins as follows, and both are failed.
1- SSO sign in: the primary login for our organization.
2- Built-in portal account (username & PW).
Failed info:
1- SSO failed: SSO login give me the below error
2- Built-in failed below:
my environment:
- ArcGIS Enterprise 11.2 (each component on a single machine)
- ArcGIS Pro 3.3.
I think that you have to License Manager (2024.x) installed: https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm
Thanks @George_Thompson for your reply,
I have already configured the License Server Administrator on the Portal for ArcGIS machine, but the error still persists on the ArcGIS Pro machine.
I double-checked with the IT team to ensure that port 27000 is open.
However, the issue remains unresolved. Do you have any further advice?
I do not in this scenario. I would recommend reaching out to technical support on this.
Sounds like the Pro machine is having a problem connecting to the license manager through the specified ports. Refer to the following document on how to configure the ArcGIS License Manager with a firewall. You need to open ports 27000 and a predefined port for the ArcGIS vendor daemon. Both ports must be open. If both ports are already open, check the license manager name in the Enterprise portal. Verify its using a hostname that is recognized by the client machines. Below is the link to the firewall document to get started: