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Cannot configure/activate Illumination parameters for a Global Scene

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04-01-2015 07:22 AM
YovavZohar1
Deactivated User

Did anyone succeeded to activate the "Show atmospheric effects" or "Display shadows in 3D" parameters in a Global Scene?

After configuring the Scene properties and clicking OK button, nothing happens and reopening the Scene properties, shows that none of the definitions were saved.

I've tried it on several computers and several geographic locations without any change.

Thanks in advance,

Yovav Z.

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12 Replies
PrasantaBhattarai
Esri Contributor

Hi Yovav,

Just like Jeremy, I was also not able to replicate the issue as you have described. Would you please contact Support so that we can get more information on the issue and further troubleshoot?

Regards,

Prasanta.

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YovavZohar1
Deactivated User

Thanks Prasanta,

I'll do that in the next days.

Yovav Z.

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YovavZohar1
Deactivated User

Hi Prasanta and Jeremy,

Eventually, after fiddling with the issue, Rebecca from ESRI Tech Support has managed to pinpoint the cause for this behavior (applause).

It's a bug that occur only when the OS Time zone is defined as UTC+2 Jerusalem.

other UTC+2 time zones doesn't present similar phenomenon, and this is the workaround for bug - chnging the Time Zone.

The bug still exists in Pro 1.1 Beta.

BUG-000087447: ArcGIS Pro does not recognize Jerusalem time zone, resulting in non-functionality of illumination options for global and local scenes

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