from here
Crime Analysis | ArcGIS Solutions for Local Government
the first question is.... has it ever worked?
then, do you have the requirements?
The error is pretty serious to cause such a crash. Did you file the report? If not, you should really contact Tech Support to get a resolution.
It has never worked even though it is my first time working with the tool. I have tried to run it using other feature classes as well but it keeps crushing. I have attached the report here.