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Backup In Progress impeding work 2.9.2

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03-21-2022 04:07 PM
JonHoch
Occasional Contributor

ArcPro has begun stalling while doing it's regular back up; I believe since I updated to 2.9.2.

The Help file mentions, "The backup process does not interrupt your work or slow down the performance of ArcGIS Pro", but I would beg to differ as I am reoccurringly in a stalled state of not being able to select layers and other functionality and get frustrated and look up and sure enough [Backup in progress].

The default was 5 minutes so I changed to 10minutes but it's still annoying that things pause every 10minutes to do a backup that isn't supposed to interrupt your work...

Anyone else with that issue? 

22 Replies
Robert_LeClair
Esri Esteemed Contributor

@Geobunga - sorry you're experiencing this freezing issue as well.  You mention that it's intermittent and seems to be with larger and/or older projects.  Question for you - is the ArcGIS Pro project stored on a network drive or is it local?  One thing to test is to create an ArcGIS Pro project file (*.ppkx) and then extract that to a local drive.  Then test to see if the "backup in progress" latency returns or not.  Keep in mind this is a complete copy of the original project but everything is "current" with regards to release.

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Geobunga
Regular Contributor

Hi Robert, thanks for the prompt response. Much of the time we have this problem the projects are stored on a network drive, however this particular project is saved on my PC's local C: drive including all the data. The computer was purpose-built  for photogrammetry and 3D modeling/analysis last November so hardware should not be a limiting factor (Samsung 990 Pro SSD,13th gen Core i9, Nvidia RTX 4090,128GB RAM). Given it is already on the local drive, is it still worth saving a copy to see if it fixes the issue?

I have done quite a bit of geoprocessing in this project over the last few months and there are quite a few large layers. Most are turned off in the open map frame and the project's aprx is only 499KB. The project was working fine until about a week ago when it suddenly started hanging up while the backup in progress message is showing, as well as when I manually save the project. 

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Robert_LeClair
Esri Esteemed Contributor

You're welcome.  So it may be something of note - you mentioned you've done a lot of GP in the project.  Sometimes clearing the GP History helps with strange errors.  You can do this by going to the Analysis tab->Geoprocessing group and History.  This opens the History tab.  Select all GP tools run and delete them.  Then test the backup in progress again.  Does it still hang?

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