I received a free 1-year subscription to an ArcGIS Pro licence as a retirement gift. I was given a link to access and I created a public account. I then downloaded/purchased ArcGIS Pro using the promo code (did not pay anything) and installed it in my laptop. I received the fulfillment and invoice from ESRI.
When I tried opening ArcGIS Pro, it is asking to access my ArcGIS onLine account. When I log in using my public account (which I created), I get the message that my account is not able to authorize ArcGIS Pro because it is a public account. it is askig for an organizational account.
I need help to set up an organizational account and properly install (authorize) my ArcGIS Pro licence so I can keep up with the technology.
Thank you very much for your help.
were you following this?
The Esri phone support people are used to dealing with this issue and are very helpful.