ArcGIS Pro failed

SeanMather1 · ‎03-27-2019

What is error code 1618?
15:53:55: ERROR Upgrade failed on: ArcGIS Pro
15:53:55: Upgrade operation canceled.
15:53:55: MSIInstallProduct failed: error code = 1618
15:51:14: Attempting to upgrade product: ArcGIS Pro
15:51:14: Killing satellite process.
15:51:14: Killing satellite process.
15:51:06: Wating for ArcGISPro process to exit...
15:51:06: Found process to terminate.
15:51:06: Found process to terminate.
15:51:06: Searching for running processes within the update folder.
15:51:06: MSI file version: 2.3.15769
15:51:06: Existing installation detected.

JoeBorgione · ‎03-27-2019

Found this with Dr Google: https://pcdreams.com.sg/how-to-resolve-windows-installer-1618-error-fix-for-the-1618-error-on-window...

That should just about do it....

SeanMather1 · ‎03-27-2019

Still Failed.

Sean Mather

GIS Analyst

American Forest Management, Inc.

We’re in this together®

8702 Red Oak Blvd., Suite C

Charlotte, North Carolina 28217

Direct: 704.527.6780 Ext.335

Fax: 704.527.1245

americanforestmanagement.com

JoeBorgione · ‎03-27-2019

Probably time to call ESRI tech support...

That should just about do it....

DanielUrbach · ‎03-27-2019

Sean,

The 1618 error code, in my experience, can be triggered if Windows updates are taking place, so you might check that too.

If you have not done so already, I recommend rebooting the machine too, as there may have been another installation that got hung but is causing Windows to block other installations from taking place.

Also check with your IT department, as they may have automated updates pushed out to your machine that were in the process of installing when you tried to install Pro.

-Danny

SeanMather1 · ‎03-27-2019

Sounds like when I have time, I need to uninstall Pro and reinstall it.