ArcGIS Pro 2.5 - Export Layout takes 20 Minutes

[Anonymous User]

Hello. Almost every time I export a layout in ArcGIS Pro 2.5, it takes 20 minutes. I tried turning on and off different layers, locking elements, exporting to my local drive, changing DPI, changing the file type, etc. I am not loading a lot of data. The "preparing to export" portion takes about 18 minutes and then the "export in progress" takes about 2 minutes. Is there a certain setting that I am missing? This did not happen with earlier versions of Pro. #arcgispro2.5 #export #slow #performance

[ThomasColson]

Works for me, but another odd issue here, is you have a DPI setting and I do not.....

[Anonymous User]

That's weird! I wonder why...

[KoryKramer]

The difference is between exporting a Layout where there is an actual page size, and exporting a Map.

[Anonymous User · Accepted solution]

UPDATE: I used the python window to export with this simple code...and it only took a few seconds!

aprx = arcpy.mp.ArcGISProject("CURRENT")
for lyt in aprx.listLayouts("Location"):
      lyt.exportToPNG("C:\\Users\\jsmucker\\Desktop\\Test2", 200)

Anyone know why the the python window would work this quickly, but not the tool? 

[ThomasColson]

Tech support would know the answer to this: "Anyone know why the the python window would work this quickly, but not the tool? "

[MatthewGeorge]

This worked great for me as a workaround but did you ever find out why there's such a huge difference?

A few things that we have found while troubleshooting is that if you have a new(ish) project (very little history) then the export would be consistently fast but if the project was older (had been used a lot) it would take longer more often than not. It was also noticeably worse when using Feature Services in comparison to direct database connections (SDE) to the same data. I contacted Esri Australia and got a bit of a run around so just told them to close the case.

[TomBole]

Hi Jessie, 

Can you contact Esri Support with this issue? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks, 

Tom

[Anonymous User]

Hi Jessie. Is it possible to get your project in-house to evaluate and to try and see what might be going on? I sent you a direct message. If so, we can get some ftp credentials for you to upload.

Thanks

[AlisonMynsberge]

Was this resolved?  I also have trouble exporting map layouts.  None of the feature classes are local.  It doesn't take 20 minutes, but it takes 10 - and sometimes not all of the layers draw.