Fix performance issues please

mattwilkie

There are persistent reports of many people having major performance issues with ArcGIS 10 desktop on hardware configurations that meet and beat the recommended specifications, some of them by a fair margin. Please fix quickly. We want to take advantage of the new features but the serious slow down in basic activities like editing means we are paying a serious tax in terms of our time.

Please see http://forums.arcgis.com/threads/8386-Desktop-ArcGIS-10-Really-Slow for more info.

thank you.

GennadyMogilevich · ‎07-11-2013

After reading these posts, I am in no hurry to upgrade to 10.1. Why should overall performance and stability of the software suffer with each new release? It just doesn't make sense. ESRI please work on these performance issues prior to developing new functionality. It shouldn't take 2 mintues for someone to move a point feature accross the screen in order to snap it to a line. These lags, crashes and errors are just not acceptable.

BTW...A tip I found to speed up opening and closing of ArcCatalog is to make sure you remove any geoprocessing results. If you have days or weeks of processes saved up it seems to take forever to close Catalog.

DebbieGordon · ‎11-21-2013

We just finished a major upgrade from ArcGIS 9.3 to ArcGIS 10.1 SP1 for 400 users who access the applications via multiple 64 bit Citrix servers with 16 GB RAM, dual processors and terabytes of space. NO ONE has experienced any improvement in performance (not that we were expecting any) and I hear daily from someone venting their frustration over their lost productivity. I've been scouring all the "ArcGIS 10 is slow" forums for any and all tips to help ease the pain for our folks. Turning off the new snapping environment helps in some situations, and right away we had to disable the Create Feature Templates editing option because it doesn't register our joined Oracle tables. We had been using coverages so when that support went away we were essentially forced to upgrade ... or switch providers. There have been more than a few grumbles about the provider we have stuck with for going on 20 years now.

DouglasGreenfield · ‎01-29-2014

It is ridiculous that after so many years and so many new versions ESRI won't address this basic functionality issue. Too busy adding new bells and whistles that many of us will never use? I have users who are abandoning ArcGIS in favor of putting dots on a google map or any other alternative they can find. Then I have other users who after spending 20 minutes opening ArcGIS in the morning, refuse to quit, holding the concurrent licenses hostage all day. I tell them not to do this but I really can't balme them for not wanting to close it down.

Jan_Tjallingvan_der_Wal · ‎09-22-2017

Seven years old and still very relevant. Even the 64-bits multi-threaded version ArcGIS PRO has issues with regards to performance.

KoryKramer · ‎01-24-2023

Closing this idea due to its specificity to ArcGIS Desktop 10.x. Note from the Ideas Submission Guidelines that performance issues are often not great candidates for ideas for the stated reasons.

If you are experiencing a performance issue in ArcGIS Pro today, we recommend the following path:

If you have not yet checked your computer’s ability to run ArcGIS Pro to see if you meet at least the minimum requirement, please do that as a first step. You can access that service from the system requirements page.

Once you know that your machine meets at least the minimum requirement, you could run the ArcGIS Pro Performance Assessment Tool (PAT) to see where your machine falls in the range of typical results. Read more about PAT and get the download here.

Whether the machine meets the minimum system requirements and how it performs when running PAT are good indicators to understand the performance you can expect to achieve when running ArcGIS Pro. If after upgrading to the most recent version, working through the above system requirements check, and running PAT you are still encountering a performance problem, you can work through Troubleshooting Performance Issues in ArcGIS Pro.

This will help to narrow down the cause of the issue and if something ends up needing to be reported as a bug to a development team, having run through the troubleshooting steps will provide important information.

Thank you