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Allow License Administration

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12
08-04-2010 08:56 AM
Status: Closed
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JonahFreeman
by
Deactivated User

Currently, if a license hangs, you must stop the License Manager service and start it which requires all your users save their work, close it, and wait for a restart before they can begin work again. This process is not very time consuming but you definitely notice the ire it causes employees when they don't like being told to stop what they are doing.

I've deployed the timeout which is designed to free a hung license but have been surprised by the lack of ability to administer licenses individually.

What I'm suggesting is the ability to see the active licenses being used and either via GUI or Command-Line go in and pick a license that is in use and release just that "seat."

12 Comments
BillFox
by MVP Notable Contributor
‎06-21-2016 11:23 AM

Hello, does this provide what you're looking for?

The ArcGIS 10.4 License Manager includes a View License Usage button, Checked Out tab and "Force Check in" button.

-Bill

ValeriaChavez
by Esri Contributor
‎02-20-2026 03:04 PM
Status changed to: Closed

Hi @JonahFreeman 

Concurrent Use license type and ArcGIS License Manager were deprecated July 1, 2025. To align with modern licensing standards, ensuring secure, permission-based access and consistent management of GIS content within ArcGIS, the primary method to access ArcGIS Pro moving forward is through an ArcGIS Online or ArcGIS Enterprise user type.

If you’re interested in influencing future enhancements around ArcGIS Pro usage reporting and administrative visibility, you may want to follow and contribute to these related ideas in Esri Community: