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Why is my ArcGIS Online so slow?

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03-28-2024 03:24 AM
SimonAartOosterman
Emerging Contributor

ArcGIS Online is incredibly slow—so slow that it is basically unusable. I have tried clearing the browser cache, but it didn't help. I've checked my internet speed—it's great, and everything else streams fine simultaneously in a different window. I use Google Chrome, version 123.0.6312.86 (Official Build) (64-bit). Any help would be greatly appreciated. 

Tags (2)
10 Replies
TimvanHeteren
New Contributor

Er is denk ik een storing....heel de dag al traag. Draai je op services1 ook?

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SimonAartOosterman
Emerging Contributor

Unfortunately, I am not sure what services1 is and how I find out or how I change it.

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RobEaly
Emerging Contributor

We also are having issues with AGOL running slow this morning. AGOL seems to be running so slow its causing our services to not load correctly into webmap and ArcGIS Pro.

George_Thompson
Esri Notable Contributor

I would recommend reaching out to technical support on this to have them investigate.

--- George T.
RobEaly
Emerging Contributor

I just called in a ticket to ESRI. It's a known issue that is also impacting other users. My technician knew what issue I was having in a few seconds upon being on call so I'm guessing others are calling in as well.

DougBrowning
MVP Esteemed Contributor

Heard from Esri  "mitigated the incident and are starting to see recovery. Please retry accessing your hosted services."    Seems good to for me now

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SimonAartOosterman
Emerging Contributor

Still painfully slow and useable for me.

DougBrowning
MVP Esteemed Contributor

Seeing it for us also.  Many layers not loading, Arcade not completing, slow loads.  Dozens of users all over the country.  For sure an issue.  

SimonAartOosterman
Emerging Contributor

No change at my end. Basically, it is still unuseable. 

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