I'm completely new to ArcGIS Online so forgive me if I am overlooking something that should be obvious. 25 years of desktop Arc has not prepared me for this.
I have published a "Feature Layer (hosted)" to my organizational ArcGIS Online account (following the tips given in https://community.esri.com/thread/172204). In the Layers section of the Overview tab, Time Settings is displayed and enabled. When I open the layer in a map viewer, the time slider does not appear as promised. Nor does any of the data show for that matter, although you can see the data in the Thumbnail in the Overview. What am I missing? Many thanks.
Here's the URL for the service: https://services.arcgis.com/JL4BwWcjcPuWhBm9/arcgis/rest/services/StoryMap_MTBS/FeatureServer
Solved! Go to Solution.
Katie, I used to be able to open a support case directly, but now I am reliant on colleagues who are the 'official contacts' between my University and Esri. I actually put in a request to my colleagues to contact support a couple of hours ago but haven't heard back yet. If you can expedite by opening a case directly, that would be great. Again, I'm entitled to support, just can't do it as directly as I used to be able to.
If your organization does have access to Support I would encourage you to use your internal channels to request a Support case through your authorized caller.
When cases are opened under the authorized caller they get attached to your customer number and there are many benefits that come with that. If you don't know who your authorized caller is please let me know your customer number or the name of your organization and I can try to get you their contact information.
Here are the issues the support analyst found with my data:
My reply, with some further issues:
BUG ID: BUG-000111202
Synopsis: In ArcMap, when time is enabled on a field other than text or date field types, or the value in a text field does not equate to date/time, the service fails to publish any features to ArcGIS Online.
Status: In Product Plan
Meaning of status: This case defect has been reviewed and will be fixed in future releases.
The property 'Maximum number of records returned by the server' (MaxRecordCount) was brought up in error by the analyst. I don't think that property had anything to do with the features not displaying. The features failed to publish due to the defect.
As a work around to the defect above were you able to create a date field in your feature class and publish successfully?
I think you're right about the Max # of records.
Yes, I was able to publish successfully. Thanks for following up.