Why can't I see new polygons on AGOL?

[Anonymous User]

I've recorded new data while in the field. The data are present when I look within the layer's table, but when I look at Map View, I can't see my polygons. When I try to change the visualization for the layer, the normal options are absent and all that's present is the statement, "No legend." I can change the visualization for other layers within the same hosted Feature Layer. I've downloaded my GDB off AGOL and the data are present and visible when I open the GDB in ArcMap. Has anyone else had this issue, and were they able to solve it? 

[KellyGerrow]

Can you share your layer and or web map?

[Anonymous User]

The data are sensitive, so I can't really share them. I have attached screenshots, however, which I hope may help. Additional things I've noticed:

• The layers are listed under Overview, but the two problem layers (New_Polygon and New_Point) do not appear in Map View, although the other layers, even one which is empty (New_Line), do.

The Overview tab:

The Data tab, which has the 3 polygons I've collected:

The Visualization tab, for the same layer (it is the same when zoomed in to the project area):

The tabs look the same for New_Point - I've collected 7 points, which are present under the Data tab, but which have "No legend" for visualization, and the layer won't appear on the Map Viewer. Thank your for your help.

[KellyGerrow]

Thanks,

Is this a hosted feature layer view? 

It may be helpful to get in touch with Tech support so they can look at your data in more detail.

-Kelly

[Anonymous User]

It is a hosted feature layer view. I'll look into contacting Tech support; thank you. 

[Anonymous User · Accepted solution]

It appears the issue likely arose from missing feature templates. Setting feature templates prior to uploading GDBs to AGOL seems to prevent the issue.