Why can't I add my field workers to a group on ArcGIS Online?

04-09-2019 07:16 AM
Occasional Contributor

I have several groups right now that will not allow me to add members unless they have a creator user type.  I want to add viewers and field workers to these groups.  The field workers must be a part of the group to input content using Survey123, but the members are always rejected when I try to add them as field workers.  I only have two role options, viewer and data editor, so I'm not sure if that is something contributing to this problem.

Originally, I tried to switch them from creator to field worker user types, but I got an error message saying that the member user roles could not be changed due to belonging to a group with "update capabilities." 

I would like to rather not have to open this group to the entire organization if possible, but I have tried it both ways and they have both failed. This is the error message I get when I try to add them as field workers:

My settings are as follows:

What am I doing wrong?

1 Reply
Occasional Contributor

Hi Kaitlyn, 

When you make a group that has allows all members of the group to edit all items (like the group you've shown) it has access and update capabilities which limits the group membership to only users who have the privileges to create, update and delete content. The Field Worker user type does not have all these privileges; they are limited to editing and viewing. 

The solution would be to create a new group, and set the members to only be allowed to edit their own items. The Field Workers can still access and use Survey123 with this setting against the web map shared to this group, they just can't go in and manually edit the web amp. 

Groups documentation: https://doc.arcgis.com/en/arcgis-online/share-maps/create-groups.htm

User Types documentation: https://doc.arcgis.com/en/arcgis-online/reference/roles.htm

Hope this helps!