WebApp Builder will not load

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04-27-2021 06:06 AM
DonMeltzMarist
New Contributor

We have a 50 seat license at Marist College, and about 34 students and faculty using the account.

All is well except for when we try to use the WebApp Builder. It simply will not load. We get a blank page. See the attached .png.

I've tried multiple browsers on multiple computers. I've tried accessing the account through two different networks. Same results.

I'm baffled. I don't even know where to start.

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ReeseFacendini
Esri Contributor

Does your organization have a custom theme enabled?  Or was one setup at some point, then removed?

View solution in original post

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2 Replies
ReeseFacendini
Esri Contributor

Does your organization have a custom theme enabled?  Or was one setup at some point, then removed?

View solution in original post

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DonMeltzMarist
New Contributor

Moments after posting this I found someone else had the same problem with Experience Builder. Solution was to add a color to the header, body, or button property in shared theme.

I added a background color to the header in our shared theme (which was totally blank before), and this solved my  problem.

Strange behavior.

Thank you.

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