Hello,
I am having the same problem. I used the Draw Extent button and it is till not opening to my desired area.
Any tips?
Thanks
Roberta:
I no longer see the "Extent" option available in the map's Item Details page. Here's what I do... With your map open, zoom to the extent and area of interest that you want your users to see when they open your map. At this point, create a spatial bookmark using the Bookmarks button on the toolbar. Call the bookmark something like Project Extent. Save your map. If I'm correct, the map extent that users initially see is the extent of your last Save. The Project Extent bookmark saves the extent that you may use over and over again for your map, so the bookmark is handy for you and your users for getting to that perfect view.