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Trouble publishing a map tile package

10-24-2023 03:38 PM
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New Contributor III


I am attempting to publish a map tile package created in ArcPro. To add the package, I select it in AGOL using the "New Item" button. The package uploads and publishes. When I open it in Map Viewer, the view pans to the extent but nothing shows up. The rasters are present in the item details. In the settings of the tile hosted layer, all scale levels show 0% progress and 0 storage used. The package displays correctly in ArcPro. Any help would be appreciated. 

Thank you

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1 Reply
Esri Contributor

Greetings @YS2388 

Thank you for your question.  Have you tried again after yesterday's update to ArcGIS Online?

Also, have you tried other tile packages?  If so, are you seeing the same result?
Would you be able to provide some screen captures, please?

Thank you in advance,

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