Remote server error

[phenderson]

I just want to be sure I'm not missing anything.  Within ArcGIS 10 Desktop, after signing in and selecting File>ArcGIS Online I get the error: "The remote server returned an error: (401) Unauthorized."  Can anybody shed some light on this for me?

Thanks.

[MikeMinami]

Are you going through a proxy server? There is an issue connecting in this case. Contact ESRI technical support for further assistance.

Thanks,

Mike

[ScottProkop]

I have the same problem.  Our IT networking staff verified that all firewall access is open.  I am stuck and extremely frustated.  Did you have any luck?