"The story builder can't be loaded."

[ChristophKühnhanss]

"The story builder can't be loaded."

Some of our students cannot edit their storymap allhough you can see it. What can we do? Thanks for your help.

Here is the link: ArcGIS StoryMaps 

Best,

Christoph Kühnhanss

University of Bern

[Anonymous User]

ArcGIS StoryMaps‌

[KatyAppleton1]

I also have this issue but I don't see how the link posted in the reply helps? @Anonymous User can you expand please? Same situation, students editing a story map shared with a group, suddenly get this error.

[Anonymous User]

Hi @KatyAppleton1 - that link just tags the Story Maps team, I wanted to bring them in to speak to the issue but it looks like it didn't get noticed. Sorry about that. Here is the workflow for story recovery. Esri Support can also help with this workflow. 

Thanks,

-Peter 

[AnnaHradecká]

I have same problem with my aplication: https://storymaps.arcgis.com/stories/d371beba3fff4dd2a3adff13ed09cce1