Hello,
I am having a problem getting the printing tool to work in the configurable basic viewer app in ArcGIS Online. I have the setting to the ESRI Default but when a customer selects the print button, the button appears to be working on something but then goes back to the print button instead of providing a link to the pdf. I have tracked down the issue to the limit usage on the feature service. So I added the URL to print service in our organization print services but it does not seem to work. Is there a different url that I need to add to make this work? Thanks in advance.
Hi Brady,
Please contact technical support regarding this issue so that an analyst can look into it further.
Thanks,
Kelly
Hello,
Has there been any resolution or more information regarding this issue? I have a similar issue with the limit usage on a feature layer not allowing users to print in a web app when that layer is turned on. When they try to print, users get the error shown in the image below. I have also tried adding our organizations printer utility url to the feature layer with no luck.
Thank you,
Nick