perform visibility analysis

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10-23-2020 04:08 PM
ArpitShah
New Contributor

The tutorial involves loading 3D layer of Philadelphia from ArcGIS online. While doing so, a username password is requested. I have a 21 day trial and insert that username and password but it says that it is incorrect.. why is it so?

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ArpitShah
New Contributor
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Peter_Klingman
Esri Regular Contributor

Hi Arpit, if you browse to https://www.arcgis.com/ and select Sign in from the upper right hand corner, you are presented with a sign-in dialog that includes forgot username / forgot password options.

Hope this helps,

-Peter 

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ArpitShah
New Contributor

Thank you Peter, I was able to get support from LearnArcGIS team for this. It wasn't about wrong username password combination - the layer is no longer available and hence I couldn't access it unfortunately. The team said that they will try to change the course content in the future - no solutions available for the time being...

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