Labeling of Organization's Mapservice in AGOL App

[MichaelVolz]

To All AGOL Users:

I have created a web app on AGOL where I am using some of my organization's mapservices from an internal server that is public facing.  I am able to label one of the mapservices when all 8 features are brought into AGOL all at once with a feature service.  When I break out each layer in the mapservice into individual feature services where I have better control over symbology in the web app, I lose the labeling that is setup in the base mxd.  Can anyone else why this is occurring?  Is there any way to get the labeling back in the individual feature service setup?

Any feedback or assistance is greatly appreciated.  Thank you.

[MikeMinami]

No, because there is a fundamental difference in how the map layers are being drawn.

When you add an entire map service, the server generates an image and returns it to the client. Because the image is created on the server, it has all the cartographic ablities of the server. The client then just draws the image. When you add individual layers of a map service, you no longer using the map service to generate an image. Instead, you are accessing a layer in the map service by retrieving the geometry of the actual features in the layer. The client application then draws the features. No labels are returned from the server.  Thus, in order to see your labels, you need to draw the entire map service.

Thanks,

Mike