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Is AGOL Highly Available?

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03-28-2018 07:15 PM
DeanHowell1
Frequent Contributor

Is there any documentation around the availability of ArcGIS Online? What happens if the server(s) go down? Are there HA (highly available) strategies in place?

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KellyGerrow
Esri Alum

Hi Dean,

ArcGIS Online is hosted in the Esri cloud, which has redundancy and scalability built into the infrastructure.

Answers to questions about ArcGIS Online infrastructure and security can be found on http://trust.arcgis.com 

This questionnaire provides some detail information that a cloud consumer may wish to know:

http://downloads.esri.com/resources/enterprisegis/AGOL_CSA_CCM.pdf 

This document provides an overview of security information.

http://www.esri.com/SOFTWARE/ARCGIS/ARCGISONLINE/~/MEDIA/FILES/PDFS/SOFTWARE/ARCGIS/ARCGIS-ONLINE/AG... 

-Kelly

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DanPatterson_Retired
MVP Emeritus

KGerrow-esristaff‌ .... any current insights? or is it all Portal related?

KellyGerrow
Esri Alum

Hi Dean,

ArcGIS Online is hosted in the Esri cloud, which has redundancy and scalability built into the infrastructure.

Answers to questions about ArcGIS Online infrastructure and security can be found on http://trust.arcgis.com 

This questionnaire provides some detail information that a cloud consumer may wish to know:

http://downloads.esri.com/resources/enterprisegis/AGOL_CSA_CCM.pdf 

This document provides an overview of security information.

http://www.esri.com/SOFTWARE/ARCGIS/ARCGISONLINE/~/MEDIA/FILES/PDFS/SOFTWARE/ARCGIS/ARCGIS-ONLINE/AG... 

-Kelly

DeanHowell1
Frequent Contributor

Thank you Kelly, that is perfect. 

Cheers

Dean Howell

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