Internet Explorer 11 and ArcGIS Online Content/Account Access

[MaryEllen_Perko]

Hi.  Currently our users are not able to get to their "Content" or "Groups" after logging into ArcGIS Online using Internet Explorer 11.  Chrome is fine.  No one reported problems on Friday so it seems like something happened over the weekend.  Is anyone else experiencing this problem?  Or, more importantly, can anyone provide information on how we can fix it?

Thanks.

[JeffGarcia2]

Also experiencing same issue this morning using IE 11 version 11.0.48 (KB4047206)

[CarmelConnolly]

Hi Mary and Jeff Garcia‌, 

Can you share some screenshots of what users are seeing? 

Are they logged in with the correct accounts and not using public Esri accounts?

Was there an update made to your organisation's IE 11 or Firewall over the weekend?

Carmel

[CarmelConnolly]

Same issue: https://community.esri.com/thread/206829-error-viewing-my-agol-content-and-groups

[MichaelVolz]

I'm seeing the same thing as well as another member of my org.  My Contents loads fine in Chrome, but the Loading icon does not go away in IE11 when I go to My Content.

[BillSpiking__GISP]

Same here.  We've tested multiple organizational accounts and computers on and off our network.  IE version 11.0.9600.18816.

[SRC_BOCCGIS_Department]

We have the same issue.

[BryanMc]

Same issues here. We can login if viewing the map, but if login from home screen or already logged in and try to browse content section, just get a perpetual loading bar. Everything works fine in both Chrome and Firefox. Screenshot attached, although you can guess how boring it is

[MichaelKlein]

Same issue here.  Edge and Chrome work,  not IE11

[KellyGerrow]

Hi,

Thank you for reporting this issue. This has also been reported through technical support and our teams are looking into the issue. Feel free to contact technical support, and this question will be updated when we have more information. SWendel-esristaff‌

-Kelly