How to change username?

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04-13-2018 01:29 PM
MelissaMitchell
New Contributor III

Hello,

I need to change my username. My organization changed their name. All the data and content is under my account. If I give another user in the organization administrative privileges (right now I'm the only admin) then moved all the ownership of the data and content to that profile, can I then delete or get rid of my account? Or would I not be able to even create an account because my email address is associated with this one? The documentation says that I can't change my username, is there a way around it?

thank you, 

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KellyGerrow
Esri Frequent Contributor

Hi Melissa,

You can create a new username with the same email address if you want to change out usernames. Usernames are  unique within the system so changing them is not possible. If you have an extra user in your organization, you can do this now, and will have another user available after the original account is deleted. If you have used all of the available users in your organization, call customers service and they can help you with a temporary user for the change process.

-Kelly

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3 Replies
KellyGerrow
Esri Frequent Contributor

Hi Melissa,

You can create a new username with the same email address if you want to change out usernames. Usernames are  unique within the system so changing them is not possible. If you have an extra user in your organization, you can do this now, and will have another user available after the original account is deleted. If you have used all of the available users in your organization, call customers service and they can help you with a temporary user for the change process.

-Kelly

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ZacharyOrdo__GISP
New Contributor III

Hi Kelly,

Would you be able to submit an enhancement to address this topic?  I ran across this issue today when our IT department did a name change for someone who just got married.  I would think I would be able to simply change their name, e-mail, and username based on the updated Enterprise Account credentials, or even just clone the user and delete the old one in one action.  Instead, I had to create the new user, verify all of their groups, permissions, etc, move over their content, and delete the old user.  Pretty cumbersome, especially if this happens multiple times a month.

Thanks,

- Zach

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DerekLaw
Esri Esteemed Contributor

Hi Zachary,

Please vote for the enhancement request on the ArcGIS Ideas site,

 

Hope this helps,