Hosted Feature Layer Error

[deleted-user-yC5VkbyXzrQR]

So it looks like I lost all my data our field agents have been collecting. 

All of sudden after 3 weeks of using this hosted feature layer I'm getting the error below when trying to access the service. I haven't touched any of the settings or played around with the data. None of the features load in the Webmap, WebApp or Collector. When I load the web page it says "An error occured." on the top right. 

Any Idea what is going on ESRI?????? 

{"error":{"code":502,"message":"An error occurred.","details":[]}}

[AndrewSpencer]

We are also experiencing issues with our hosted data not being available. It looks like ESRI are updating AGOL today and maybe things aren't going as smoothly as they'd hoped.. https://status.arcgis.com/

[deleted-user-yC5VkbyXzrQR]

Okay good to know. 

Though all my data was gone. Now none of my feature layers work. 

[KellyGerrow]

Thanks for reporting the issue.

We are currently investigating this. Will provide an update when available.

[AndrewSpencer]

Thanks Kelly. Our hosted data is here if you're looking for examples of things not currently working: http://nntt.maps.arcgis.com/home/item.html?id=2698667a86e54550b732174a71c3bc57 

[AndrewSpencer]

And the very second I posted this it looks we're back in business!

[KellyGerrow · Accepted solution]

Thanks,

The issue has been resolved and updated on status.arcgis.com

ArcGIS Online Health Dashboard 

[JonathanSkloven-Gill]

Kelly,

I too am experiencing this "Error" for one part of one of my feature layers. The kicker is: Other workstations, and mobile devices are not. It is also not log-in related as I've tested about 5 different work station with multiple log-ins, and it is only my personal station (even with multiple log-ins). 

This is a newly discovered as of today for me as the layer in question is our city limits, and that's rarely updated. 

https://services8.arcgis.com/ntDpQKDDK1w3mQId/arcgis/rest/services/City_Zoning_Data/FeatureServer 

Above is said service. 

Any idea as to the steps I can take?

[KellyGerrow]

Is this still occuring?

I would suggest monitoring requests with a web debugging tool so you can get a more in depth idea of what is causing the issue. If only you are seeing the error, this may be caused by a browser cache issue. If there is a different error message given from the rest request we can dig into that further. Here are some blogs about monitoring network requests:

https://community.esri.com/groups/cats/blog/2017/05/04/monitoring-web-service-requests-from-web-apps...‌

-Kelly