Failed To Publish Web Layer

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09-09-2019 12:19 PM
MatthewDuffy1
New Contributor II

I am stumped and do not understand why this scene will not publish to my AGO.  Do you get any reasons why when looking at my publishing error log?  Why won't it publish?

Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:16 Status: InProgress StatusMessage: Successfully wrote sharing info file
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:16 Status: InProgress StatusMessage: Creating thumbnail from map
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:16 Status: Pending StatusMessage: Sharing process started
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:16 Status: InProgress StatusMessage: Sharing process started
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:16 Status: InProgress StatusMessage: Successfully obtained a license from the licensing portal
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Reading thumbnail from file
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Sharing process started
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Extracting all manifests from the configuration of the webmap/webscene
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Publishing individual web layers
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Publishing process started
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Loading manifest
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:17 Status: InProgress StatusMessage: Consolidating data and staging web layer
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:18 Status: InProgress StatusMessage: Reading thumbnail from file
HeatherCroft\Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:19 Status: InProgress StatusMessage: Using ArcGIS Version 12.3 for staging (Source for version: GP Staging Parameters)
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:19 Status: InProgress StatusMessage: Stage Tool initialized
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:19 Status: InProgress StatusMessage: Preparing maps and layers for processing
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:20 Status: InProgress StatusMessage: Consolidate data
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:20 Status: InProgress StatusMessage: Staging feature service
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:26 Status: InProgress StatusMessage: Compressing package into SD file
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:28 Status: InProgress StatusMessage: Successfully staged service (Exiting GP Stage Tool)
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:28 Status: InProgress StatusMessage: Uploading service definition
HeatherCroft\Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:28 Status: InProgress StatusMessage: Publishing tool initialized
HeatherCroft\Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:56:28 Status: InProgress StatusMessage: Publishing web layer (AGO)
HeatherCroft\Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:57:09 Status: InProgress StatusMessage: Sharing web layer
HeatherCroft\Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:57:09 Status: InProgress StatusMessage: Publishing tool succeeded
Heather Croft_WSL1 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:57:19 Status: Failed StatusMessage: Failed to publish web layer ErrorMessage: Failed to publish web layer
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:57:19 Status: Failed StatusMessage: Failed to publish web layer Heather_Croft_WSL1. ErrorMessage: Failed to publish web layer Heather_Croft_WSL1.
Heather Croft 38 LocalWebScene Duff GIS https://www.arcgis.com/ DuffGIS 2019-09-09 14:57:20 Status: Failed StatusMessage: Failed to publish one or more web layers ErrorMessage: Failed to publish one or more web layers

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MatthewDuffy1
New Contributor II

Scene Viewer 

Thank you for the reply Russell, please accept my apologies for the delay with my response. 

I had to call ESRI support and get some help with this one and it was perplexing to them too. 

It never did work straight up from ArcPro and I had to use the

Create Layer Object 3D Scene Layer Package tool for each layer that I wanted to add to the scene noted above. 

This scene may not be available for viewing in the days to come to I'll post a snip here with it too, as to answer your question.

Thanks again,

-Matt

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9 Replies
RussellRoberts1
Esri Frequent Contributor

What type of layer are you publishing? 

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MatthewDuffy1
New Contributor II

Scene Viewer 

Thank you for the reply Russell, please accept my apologies for the delay with my response. 

I had to call ESRI support and get some help with this one and it was perplexing to them too. 

It never did work straight up from ArcPro and I had to use the

Create Layer Object 3D Scene Layer Package tool for each layer that I wanted to add to the scene noted above. 

This scene may not be available for viewing in the days to come to I'll post a snip here with it too, as to answer your question.

Thanks again,

-Matt

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RussellRoberts1
Esri Frequent Contributor

No worries, are you using a developer or trial account to publish to ArcGIS Online?

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MatthewDuffy1
New Contributor II

Not using either of those.  In this case I attempted this from both my personal use and work use accounts/orgs.

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RussellRoberts1
Esri Frequent Contributor

If possible can you try uploading a zipped geodatabase with just a multipatch feature class in it and if possible check the geometry type of the feature service published? 

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marycravvariti
New Contributor

Hello, i have the same problem. I click on Share Tab and web scene, I have no errors or warnings and in the end it says Fail to publish web scene. I have used the layer 2d to feature class tool to convert the coordinate system from Greek where the building is to wgs 84 , as the last step and the elevation is on asbolute option too for each layer I have .... 

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marycravvariti
New Contributor

I also have publishing privileges and an esri account 

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RussellRoberts1
Esri Frequent Contributor

Do you see any info in the log? Is it the web scene or the scene layer that fails? Is it also publishing to Online or Portal?

Thanks!

Russ

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MatthewDuffy1
New Contributor II

Hello Russell,

Are you able to try the Create Layer Object 3D Scene Layer Package  that is what worked for me. 

Good Luck! 

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