Error: Access not allowed request Code: 403 Experience Builder

[TereziaBecker]

Hi everyone,

I am trying to add a Feature Layer (add Data) in Experience Builder but I become an Error : 

Error: Access not allowed request
Code: 403

it happens only by Feature Layer, for example Webmaps are working normally. 

I tried to add any of Layers not only from My Content.

https://...../server/rest/services/hosted/lk_auswertung_layer/featureserver/sharing/rest//oauth2/authorize?client_id=..........&response_type=token&expiration=20160&redirect_uri=https.......

Any Idea why it happens?

Thanks

[MarkJames]

Terezia Becker‌

Did you get a resolution to this error?  We are experiencing the same issue.  We just upgraded to 10.8.1.  We can also add a web map that contains the same feature layer without any errors.

[TereziaBecker]

Hi Mark,

unfortunately not. We were also in contact with ESRI tech. support, but till now we could not be able to solve this problem. Sorry..

[LukeNeumann]

any updates here? i'm running into it as well after upgrading to 10.8.1

[CraigWeber]

I also ran into this problem yesterday - hoping there's a solution. I'm able to add Feature Layers from external servers, but not from my own Portal/Enterprise. 

[LisaG]

Hi everyone, 

I hope everyone is having a great day. Please note that this error is caused by a defect with Experience Builder in ArcGIS Enterprise 10.8.1.  

• BUG-000134713 : In Portal for ArcGIS 10.8.1, adding a secured feature layer to ArcGIS Experience Builder fails, and returns the following error message, "Error: Access not allowed request, Code: 403.
• Fixed in version 10.9.
• This issue occurs with feature layers that are secured (not shared with everyone)
• Workaround:
  • 1) Share the secured service publicly (with everyone).
  • 2) Add the service in ArcGIS Experience Builder.
  • 3) Revert the service to a secured service.

Let me know if you have any questions and I am always happy to help!

[LisaG]

Hi everyone, 

I hope everyone is having a great day. Please note that this error is caused by a defect with Experience Builder in ArcGIS Enterprise 10.8.1.  

• BUG-000134713 : In Portal for ArcGIS 10.8.1, adding a secured feature layer to ArcGIS Experience Builder fails, and returns the following error message, "Error: Access not allowed request, Code: 403.
• Fixed in version 10.9.
• This issue occurs with feature layers that are secured (not shared with everyone)
• Workaround:
  • 1) Share the secured service publicly (with everyone).
  • 2) Add the service in ArcGIS Experience Builder.
  • 3) Revert the service to a secured service.

Let me know if you have any questions and I am always happy to help!

[Anonymous User]

Hello all,

Please note that this error is caused by a defect with Experience Builder in ArcGIS Enterprise 10.8.1.

• BUG-000134713 : In Portal for ArcGIS 10.8.1, adding a secured feature layer to ArcGIS Experience Builder fails, and returns the following error message, "Error: Access not allowed request, Code: 403.
• Fixed in version 10.9.
• This issue occurs with feature layers that are secured (not shared with everyone)
• Workaround:
  • 1) Share the secured service publicly (with everyone).
  • 2) Add the service in ArcGIS Experience Builder.
  • 3) Revert the service to a secured service.

[AlyssaManoa]

Hi, I ran into this same issue yesterday. How do I know if I'm using 10.8.1 versus 10.9 ?

[LisaG]

Hi Alyssa, here is a trick on how to check what Portal version you have:

1. Go to Portal home
2. Right click anywhere on the page > Inspect 
3. Note that you will see either 10.8.1 or 10.9 in the html

Example: