Hello,
I noticed that Experience Builder and Dashboard products built on Classic Map Viewer with custom icons do not display any custom icons although data were included. It looks like the existing custom icons are not read by the New Map viewer after the recent update.
Here is my observation:
1. When I open the maps with the issue in Classic Map Viewer, all custom icons are loaded.
2. When I open the maps with the issue in the new Map Viewer, layers with custom icons are not loaded.
2a. Other configurations seem to be there - e.g., pop-ups (I cannot click the icon though as it's invisible)
2b. I can open the table of the layer can see all the records are there.
This is how I could fix it:
1. Open the map using the new Map Viewer. Then add the layer again if the custom symbol has been set up in the Layer visualization. => This was not the best as I may need to configure everything again. Especially if they are connected with widgets in Dashboard or ExB.
==> I found this funny because all custom icons could be displayed with no issue when it's newly added.
2. Open the map using the new Map Viewer, then reset the layer style and apply custom icon directly in the new Map Viewer.==> This was a better way as I don't need to reconfigure other details.
The problem is that there are many products like this. I used classic map viewers lots to deal with the custom symbols while the new map viewer was fairly new. It seems it will be a lot of work for me to track and update symbols for each map affected.
Is there any magic that we can fix this problem?
Thank you.
Kerry
