Cannot use custom roles as defaults for new users?

11-07-2019 10:31 AM
New Contributor III

Recently I made a custom role for ArcGIS online, for curricular reasons.

However, I am finding that I am unable to assign this as a default role for new users, limiting the utility. Is this an intended limitation or do I perhaps need to clear my cache or some other solution? If it is intended, why?

Thanks for any advice.

(Also, it is my general feedback that any significant changes to roles or other ArcGIS Online administration tasks should be pushed as a notice to administrators of an organization, rather than buried in newsletters, as I still cannot sort out where a major change from my perspective in roles even last occurred)

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Esri Regular Contributor

Hi Cassandra,

Does the role have admin privileges? This would prevent choosing it as a new member default. This is intended for security reasons. 

If you include a screenshot here of the permissions included in the role I would be happy to take a quick look on my end. 



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