I am trying to login to ArcGIS through ArcMap, and it is not working for me. I can log in through the Chrome browser on my Desktop just fine (it is through my Google account), but when I try to sign into through ArcMap, I get a message about a scripting error.
I have read some troubleshooting suggestions on here, but as a newbie, I am really hoping someone can offer suggestions in terms that I can understand.
I ran a connection test and the Latency part of it timed out. I have not ever received a reading on the Route part of it. I do not know what that means... But it was mentioned in response to a similar question, so I thought I'd mention it.
I appreciate the help! I am hoping after I navigate all of the strange login features that I'll be able to learn this all on my own!
Hi Sarah Glass,
Thanks for the post. You may have resolved this by now, but if not - it looks like you're running into a bug with social logins in ArcMap. The workaround is here: Bug: Unable to sign in to ArcGIS Online from ArcMap using Google credentials
Hope this helps,