Cannot add content/blocks in homepage editor

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09-30-2020 08:29 AM
Anneka_France
Occasional Contributor III

I'm trying to set up our new homepage, as the old ones will be discontinued soon. But when I click on body there are no options to add content/blocks. Why is this? How do we add text/galleries?

Anneka France
GIS Analyst at The Rivers Trust
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4 Replies
MikeMinami
Esri Notable Contributor

It looks like some buttons are missing for you. Perhaps you can clear your browser cache and try again.

Thanks,

Mike

Anneka_France
Occasional Contributor III

Cleared cache and tried opening in a different browser but still no buttons appearing?

Perhaps I will log a support ticket!

Anneka France
GIS Analyst at The Rivers Trust
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MikeMinami
Esri Notable Contributor

I'm not sure what's happening here. Contacting Technical Support is the best option.

Mike

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RogerCLAVERO
Esri Contributor

Opening ArcGIS Online in a new incognito window (Google Chrome) has resolved the issue for a customer.

Roger.

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