Cannot add content/blocks in homepage editor

[Anneka_France]

I'm trying to set up our new homepage, as the old ones will be discontinued soon. But when I click on body there are no options to add content/blocks. Why is this? How do we add text/galleries?

[MikeMinami]

It looks like some buttons are missing for you. Perhaps you can clear your browser cache and try again.

Thanks,

Mike

[Anneka_France]

Cleared cache and tried opening in a different browser but still no buttons appearing?

Perhaps I will log a support ticket!

[MikeMinami]

I'm not sure what's happening here. Contacting Technical Support is the best option.

Mike

[RogerCLAVERO]

Opening ArcGIS Online in a new incognito window (Google Chrome) has resolved the issue for a customer.

Roger Clavero - Esri BeLux.