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Blacked out map in MapViewer

04-24-2023 02:01 PM
New Contributor II

Howdy folks,

I'm running into an issue that I've never seen before. I shared two feature classes to a group layer from Pro to AGOL with no issues. When I try to view the group feature layer in MapViewer, I get this black void in the map frame (see screenshot).



What's going on here?


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3 Replies
New Contributor III

Hard to know from this screenshot. Did the layers load correctly? If you click on layers, are they included in the layer list? If so, what happen if you zoom to the layer? 

Do you have a basemap selected? 

I've never had this issue, but clearing the browser cache often helps with unexpected behaviour. 

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New Contributor II

Interesting, I just tried opening the map in chrome and it worked fine. I was using Firefox before.

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Esri Notable Contributor

This hasn't come through any of the channels I track.. can you share the web map and I can take a look?  



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