Arcgis Online Help....Please

[NathanBrown1]

Okay, here are my many questions.....

1. I have several seats of Arcgis 10.1.  I am working with Arcgis online and think its awesome.  I have seen nothing that indicates I have to pay a fee, but I did see something about a 30 day trial.  Is the fee copy just for more space, or do I have to pay a fee somewhere?

2. I am building a map for a client that will have about 20 people using it.  Mainly accessing it by the iphone and droid apps.  Any fees in my future for this??  What is the best way to serve it out?  I am thinking.....have everyone create a arcgis online account and access the map by groups. 

3. I wrote out my map as a web applications and it looks great.  I sent a group invite to another co-worker and she accepted and can now see the web app.  However when she clicks it, it says "Unable to create map; " You are currently signed in as........  You do not have access to this resource http:..........."   
What did I do wrong and why isnt this working?  It works on mine.

Thanks for any help I can get.

[NathanBrown1]

Oh yea, forgot one......

If I do get the web applications working for others, is that url permanent?  Can I set my clients up with it and it will never change?  Or is it temporary?

[MikeMinami]

1. Currently, you can create personal accounts (no fee) for non commercial use. Recently, we introduced ArcGIS Online subscriptions, which is fee based and provides additional features, such at the ability to create services in ArcGIS Online of your data.

2. Yes, currently there is no fee for this use, as long as it's non commercial.

3. If you created a web application and shared it with the group, I'm guessing that you didn't also share the web map with the group. It needs to be shared otherwise nobody else can see it.

Thanks,

Mike

[NathanBrown1]

Thanks Mike,

I did not share the web map, you were correct.

Please help me grasp this subscription.  I have no problem paying the fee, but Im trying to make sure I need to.

I have seats of Arcgis 10.1.  Everything I do is made there.  If I import the shape files into Arcgis Online so that my clients can look at the data on their arcgis iphone and android apps, then I need to pay the subscription fee?? 

If I buy the subscription (if needed), what is the 5 users?  Is that 5 users on arcgis online on a desktop?  What if 10 people are looking at the apps?

The iphone and android apps are all I care about, please point me in the right direction.

Thanks a million.....

[MikeMinami]

It's probably best to contact your sales rep for clarification.

Thanks,

Mike