AGOL Open Data - Public Site not actually working

[ForrestPengra]

I have created a public facing Open Data site.  It's just in demo right now, but I'm having issues with actually making it public. 

The map service in the app is set to open/public, but every time you click on a layer in the open data website it asks for a log-in.

Any idea why?

Here are my links:

Home | Town of Parry Sound

http://parrysound.maps.arcgis.com/home/item.html?id=e6b849abdcf54de2a7c674a3e9483bcb

I'm at a loss... I don't want the users to have to log in.

[KellyGerrow]

Hi Forrest,

I appears that you have anonymous access enabled on your organization. That requires users who try to access any content through your private URL: http://parrysound.maps.arcgis.com to be prompted to login. This will cause an issue when access your data using the url: http://parrysound.maps.arcgis.com/home/item.html?id=e6b849abdcf54de2a7c674a3e9483bcb.

I'm not experiencing any issues accessing your data in your open data site. Which features are you downloading?What browser are you using?

Thanks,

Kelly

[ForrestPengra]

Thank you so much for the reply. 

I am on Firefox and get the same response in Chrome.  I was trying to go into buildings layer and do a query against the operational date just as a test.  Every time I tried to go in (by clicking on the building icon) it would prompt for UN/PW.

Any idea how to actually resolve the access issue?  You mentioned somehting about annonymous access?  Where and what do I change it.

THANKS!!!

[KellyGerrow]

Anonymous Access is controlled in the My organizations settings of you ArcGIS Online organization. You will need to login to your organization at as an administrator, selected edit settings on the My organization page and then select the security tab. To enable anonymous access, check the anonymous access check box.

Here is the documentation that describes this process too.

Let me know if this fixes the issue

[ForrestPengra]

Unfortunately that did not resolve the issue.  By all logic that should make it work... 

[ForrestPengra · Accepted solution]

Figured it out.  Was pointing to an outdated URL.  Thank you for your help.

Forrest