Hi All,
I am having some difficulty creating “Managed Offline Areas” when using our own created Imagery Basemap. It is failing when one or more of the hosted tile layers is outside the extent of the area being package.
I have looked at the error log and understand WHAT is causing the packaging failure, however I do not understand if this is a “Designed” issue I am hitting, a “Bug” in “Managed Offline Areas” packaging, or I have an underlying issue in the hosted tile layer. This is only an issue when packaging offline by “Managed Offline Areas”, whereas in app (Field Maps), creating an offline area works perfectly.
My understanding.
Error within the AGOL rest processing: https://packaging.arcgis.com/arcgis/rest/services/OfflinePackaging/GPServer/
"No tile exist for the specified extent.\\\"
I assume this means that all hosted tile layers that I am using to deliver Imagery into the basemap need to have the same extent/coverage. My issue: I have an Imagery basemap that is driven by 3 Major Imagery services, plus a couple of small isolated imagery areas…. 1)ESRI world Imagery; 2)Company captured Queensland Imagery; 3)Company Captured New South Whales Imagery; 4) Isolated imagery areas.
So, when a managed area is created for an area in Queensland, it fails saying that tiles for New South Whales Imagery and Isolated imagery areas outside of managed area extent doesn’t exist. Is this failure by design, a limitation or a bug? Due to the separation between the company's areas of interest, operating business and tpkx file size required to upload to AGOL, I was attempting to keep hosted tile layers separated as mentioned above and drive the basemap from the multiple sources. Am I doing something wrong?
Thanks
Matt
