AGOL item corrupt & won't allow access to settings

02-23-2024 11:51 AM
Occasional Contributor III


I have an AGOL item that is created from a 2-way distributed collaboration with my on-prem portal. That collaboration syncs every hour. Recently the item in AGOL became corrupted and will NOT load at all. This means I can't even access the settings page to remove the delete protection to recreate it. It just sits at the page shown and attempt to load without ever doing so. I attempted to alter the delete protection setting via AGOL assistant but it never works. How do I resolve this issue?



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