AGOL Application Search Widget generates "no results" message

[SteveBranson]

I implemented a Search Widget in an AGOL Web Application.  The data source is a feature layer (polylines) contained in a map service in the associated Web Map.  The field I am searching is a text field containing the alphanumeric pipe ID of the associated storm drain pipe (e.g. 10P10066).  When I enter the pipe ID and select a pipe ID from the pull-down list (see attached) AGOL returns an error message "No Results Found...".  However, when I copy/paste that exact Pipe ID into the Search input box and select search icon AGOL finds the pipe.  Why do I get a "No Results Found" error message when selecting that exact same pipe from the pull-down list?  This is very useful functionality that I would like to work and not have to direct users to key-in entire name rather than select pipe from pull-down list.

Any assistance is greatly appreciated!

Thanks much,

Steve Branson

FDOT D7 GIS Coordinator 

[MichaelVolz]

Chelsea:

Sorry to highjack this thread, but are you serving out your composite locator as a geocode service from a multi-server AGS environment?

[ChelseaRozek]

Hi Michael, that is correct. We have 4 machines in our site. Are you seeing a similar issue?

[MichaelVolz]

Chelsea:

I am not seeing this issue, but I don't think we have your setup.  I was more interested in how you update your geocode service address locators in a multi-server environment where the geocode service is used extensively in AGOL.  I am currently having issues stopping the geocode service and then being able to rebuild the address locator as the source address data is updated. Do you have a scripted solution for rebuilding your address locator?  Do you have any issues rebuilding your address locator?  Also what version of ArcGIS are you currently on?

[ChelseaRozek]

Our server is on 10.3.1. Our locators are located in a folder, I right click them in Catalog and select Rebuild, then right click the Composite one and go to Share As>Geocode Service, and overwrite the existing service on our server. I haven't had any issues with it, and I update at least monthly. Eventually, I would love to script it and have it run automatically once a month. Is your service hanging on the starting/stopping? Were you rebuilding  it another way?

[KellyGerrow · Accepted solution]

Are you using Alternate names? There is this bug that reports a similar issue: : http://support.esri.com/bugs/nimbus/QlVHLTAwMDA5NDkwNg== 

As it seems many of you are running into the issue, I would recommend getting in contact with Esri Technical Support‌. Let me know if you need any help getting in contact, but they will probably find the issue faster than Geonet.

-Kelly

[ashleyhanes]

Did anyone ever find a solution to this? I am having the same problem using WebApp Builder and the Launchpad Theme. 

[MarioEstevez]

I'm also looking for a solution to this issue. Did anybody find a solution for it?

Thanks in advance for the help.

[NathanaelRodd]

I was having the same issue. Turns out I had the "shape" field hidden. Once I turned this field back on, the search widget began working.

[JonSedey1]

Thank you for this resolution. I was experiencing the same issue with this widget. I turned on the shape field, republished and like magic the search widget was able to locate features by a text string. 

[IngridMans]

Where exactly did you have the Shape field hidden? Mine is on in all the places that I can tell, but I'm still unable to return results by searching a string on a feature layer field, even though I see result suggestions show up in the drop down.