Adding WMS service throws an error "WMS not accesible or doesn´t exist"

[DanaRe]

I´m trying to add to the Portal ( 10.2 version) WMS services from other providers, everytime I tried it, the process finalize with an error: "WMS not accesible or doesn´t exist".
I add the same service through ArCcatalog, so I´m sure that the resource is available and running. The same happends with internal WMS resources.
(Arcgis  services accesed through REST directory works fine)

I´m wondering if I´m  missing something in the configuration , anybody else with the same problem?

Thanks!

[KhairulAmri1]

Hi dana,

Are you use proxy in your network ? I use previous version (2.1) and got same problem when i use proxy in network. to solve this problem, add proxy setting in portal web server

here is the configuration in 2.1 (use glassfish as webserver) :

path : glassfish3/glassfish/domains/domain1/config/domain.xml

<jvm-options>-Dhttp.proxyHost=yourproxy</jvm-options>
<jvm-options>-Dhttps.proxyHost=yourproxy</jvm-options>
<jvm-options>-Dhttp.proxyPort=yourproxyport</jvm-options>
<jvm-options>-Dhttps.proxyPort=yourproxyport</jvm-options>
<jvm-options>-Dhttp.nonProxyHosts=yourdomain</jvm-options>
<jvm-options>-Dhttps.nonProxyHosts=yourdomain</jvm-options>

however, 10.2 have different webserver (apache tomcat not glassfish). here is proxy setting in apache tomcat :
path:

Portal/framework/runtime/tomcat/conf/catalina.properties

add this setting:

http.proxyHost=yourProxyURL
http.proxyPort=yourProxyPort
http.proxyUser=yourUserName
http.proxyPassword=yourPassword
http.nonProxyHost=yourdomain
https.proxyHost=yourProxyURL
https.proxyPort=yourProxyPort
https.proxyUser=yourUserName
https.proxyPassword=yourPassword
https.nonProxyHost=yourdomain

make sure internet connection in your portal server is working

Amri