Cannot access to the Notebook on AGO (Error opening notebook)

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09-04-2019 06:50 PM
DHEERABHATLEELAWUTTICHOKE
Esri Contributor

Cannot access to the Notebook on AGO (Error opening notebook)

Ps. My subscription ID: 1736927567

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Accepted Solutions
NikhilShampur
New Contributor III

DHEERABHAT LEELAWUTTICHOKE‌ - Thanks for bringing this to our notice.  We identified and resolved an issue where the system got into a bad state due to a transient error condition and prevent returning users from opening notebooks.  

This should be resolved now and the fix deployed.  Please retry and let us know if you still see issues. 

We appreciate your active participation and feedback.

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3 Replies
ShannonKalisky
Occasional Contributor

How did you access the notebook? Notebook option in the navigation ribbon or create new notebook?

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NikhilShampur
New Contributor III

DHEERABHAT LEELAWUTTICHOKE‌ - Thanks for bringing this to our notice.  We identified and resolved an issue where the system got into a bad state due to a transient error condition and prevent returning users from opening notebooks.  

This should be resolved now and the fix deployed.  Please retry and let us know if you still see issues. 

We appreciate your active participation and feedback.

View solution in original post

DHEERABHATLEELAWUTTICHOKE
Esri Contributor

Thanks, Nikhil. I can access to the notebook on AGOL now.

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