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Clearing route when minimizing app and viewing another app and then going back

05-10-2022 04:31 PM
New Member

We're having an issue with an iPad... we open a route, and then when the user minimizes the app and opens a different app on the iPad and then when they go back to the Navigator app it says "Loading" and then it clears the existing route as if a route was never loaded.

I tested this on my iPad and it doesn't do this... it keeps the route loaded even when I go back and forth from apps.

Any idea why this other iPad is not doing that and clearing the route?

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