Is there a report that displays information on what and when a user clicks on a portal item?

[AngeloHilton]

For instance, we have an ArcReader document and I can see how many times the document has been downloaded but I'm interested in who downloaded it, as well as when it was downloaded.  I'd also like the same usage information on our published Web AppBuilder applications (I don't care about what they click on, in the app, just who accessed the app and when.)

I've looked at 10.7's https://arcgismonitor.esri.com/ demo and not really finding anything there.

I've tried using ArcGIS API for Python to query the gis.admin.logs but it's not returning the type of info I'm looking for either.

The main purpose of this task is to determine whether portal items can be retired, if they are not being used.

[JohnGraham2 · Accepted solution]

Hi Angelo,

The portal logs record specific events and errors depending on the log level (Severe, Warning, Info, Fine, Verbose, Debug). Refer to the following portal documentation on what events/info can be recorded:

https://enterprise.arcgis.com/en/portal/latest/administer/windows/about-portal-logs.htm

https://enterprise.arcgis.com/en/portal/latest/administer/windows/work-with-portal-logs.htm

In ArcGIS Monitor, Portal reports are designed to summaries of the content type counts, user types, and groups. Reports also show Log-Warnings, and Log-Severe entries to monitor the health and availability of the portal. It is not designed as an auditing tool for portal content, but maybe some additional log reporting could be added in the future.   

Best Regards,

John

[AngeloHilton]

Thanks for the reply John.  One last question, do you know of any third party software that integrates well with portal, that could give us the usage info that we're looking for?  For example, Google Analytics?