We are about four months into use of Monitor and recently started using the Report>Excel file output process. Early on we explored its use when we had yet to setup full collections, and we didn't have any issues. However, we're now seeing the "null" process crash message for every attempt running the process on a timeframe greater than half a day.
We have repeat behavior on multiple Monitor application servers (Test/Prod), collections, and with multiple browsers (Edge/Chrome). Another detail which may or may not be useful; there appears to be a 30 min. threshold which causes, or is coincident, to the failure.
What are we missing to reach our goal of capturing weekly reports to file?