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ArcGIS Monitor does not register the Portal component in HA

1272
7
02-15-2023 02:32 AM
Oiligriv
Frequent Contributor

 

HI
I'm setting up an ArcGIS Monitor 2023 on an ArcGIS Enterprise installation in HA.
all components have been successfully registered except Portal for ArcGIS.
when I register, the Monitor only warns me of a problem without specifying anything else.
I also opened a Browser with the user running the ArcGIS Monitor service to check if it successfully reached the Portal correctly.
I tried to register both through WebAdaptor and through port 7443 but without success.
i managed to catch the error via the Browser with specified token error.
below is a screen

Oiligriv_0-1676456859756.png

Thank you

Virgilio

7 Replies
GeoJosh
Esri Regular Contributor

Hi Virgilio,

Thank you for taking the time to report this. This error is a known issue and a fix will be included in an upcoming ArcGIS Monitor patch.

Josh

BillFox
MVP Frequent Contributor

What's the bug number for this one?

0 Kudos
TariqAlOtaibi
Emerging Contributor

Hi Josh,

no workaround available ? until we get the patch

 

Thank you.

Tariq

 
 

 

 

0 Kudos
TimSwalin
Emerging Contributor

Any updates on when the patch will be available?  I am also experiencing this issue.

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DerekLaw
Esri Esteemed Contributor

Hi @TariqAlOtaibi and @TimSwalin,

The ArcGIS Monitor 2023.1 minor release (which will contain the bug fix) is scheduled for release at the end of April/early May timeframe.

Hope this helps,

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Jeremy_Hayden
New Contributor

Hi Derek

Will that Patch be available via My Esri? I notice that Monitor doesn't have the usual patch/update application included with it.

 

0 Kudos
DerekLaw
Esri Esteemed Contributor

Hi @Jeremy_Hayden,

ArcGIS Monitor 2023.1 contains the fix, see the release notes. We won't be releasing specific patches, just software releases. FYI - ArcGIS Monitor 2023.1 release blog.

You can upgrade to ArcGIS Monitor 2023.1 in place.

Hope this helps,

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