After updating to Adobe Illustrator 2025 (version 29.0), the ArcGIS map extension will not open. It returns a "missing required components" error and prompts to run repair and restart Illustrator after repair is complete:
But after running repair, it comes up with the same error. Fortunately, I can go back to the previous version of Illustrator and the extension works just fine. I'm guessing the extension needs an update to work correctly with the new version of Illustrator. Can we get that, please? I really don't want to keep using the old Adobe version.
Perhaps related, perhaps not. I was unable to open any aix file if the Pro layout had halos in text elements. I tried uninstalling the extension as well as uninstalling AI and reinstalling different versions of each. Nothing worked until I removed all halos from text in ArcGIS Pro. AI just hung on the "working on your file" screen for ages until I forced it to close. I am aware that halos aren't supported in this workflow, but a more useful error message would be nice for troubleshooting. Or, even better, support halos in the Pro to AI workflow!
