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"Remove Basemap" button/function not working

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11-13-2023 08:49 AM
ChrisMyers_NewQuest
Regular Contributor

Hello, I am unable to remove a basemap in Adobe Maps for CC v3.6.0. I'd like to remove the Topographic basemap layer altogether, and the button seems to be unresponsive. The basemap cannot be removed. 

MCC remove basemap not working.PNG

 


Thanks,

Chris 

 

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2 Solutions

Accepted Solutions
Ashley_kuhn
Esri Contributor

Hi Chris,

Thank you for reaching out. We are able to reproduce this issue in house and are working on fixing it.

After some testing, I noticed the remove button appears to be unresponsive, but the basemap will still be removed from the map view and it will not be synced to the map. The issue appears to be the table of contents not updating with the removed basemap still being listed.

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Anna_Breton
Esri Contributor

This issue has been resolved and is in the 3.7 version of the extension. Thanks for your patience! 

View solution in original post

3 Replies
Ashley_kuhn
Esri Contributor

Hi Chris,

Thank you for reaching out. We are able to reproduce this issue in house and are working on fixing it.

After some testing, I noticed the remove button appears to be unresponsive, but the basemap will still be removed from the map view and it will not be synced to the map. The issue appears to be the table of contents not updating with the removed basemap still being listed.

0 Kudos
ChrisMyers_NewQuest
Regular Contributor

Thank you! I noticed that the basemap content would be removed, but I wasn't sure/confident that it wasn't still being synced because of the TOC. 

 

Best, 

Chris 

 

Anna_Breton
Esri Contributor

This issue has been resolved and is in the 3.7 version of the extension. Thanks for your patience!